CHERY ACCIDENT
ASSISTANCE

CHERY Accident Assistance is here when you need us the most with 24/7 support in the event of an accident. From vehicle recovery to CHERY approved repairs - we'll take care of things.

Just call CHERY first all 0344 815 8485

Terms and conditions apply1.

Red Chery SUV parked on a city street

Why Contact Chery Accident Assistance First?

If your vehicle is unroadworthy, we will provide 24/7 vehicle recovery.

You will receive top-quality repairs at an CHERY Approved Repair Centre, using only genuine parts.

Our expert technicians will restore your car to factory standards and offer a 5-year repair guarantee, so you can take to the road again knowing that your NCAP rating and anti-corrosion warranty are preserved.

We'll help to handle your claim on your behalf with your insurer and manage your repair with a CHERY Approved Repair Centre.

If you have a CHERY Excess Return voucher2, this can be used to offset any excess costs applied by your insurer.

Guaranteed BenefitsCHERY Accident AssistanceUK top
insurers
CHERY genuine partsYesNo
CHERY authorised bodyshopsYesNo
CHERY Approved Repair CentresYesNo
CHERY manufacturer warranty preserved by fitting genuine partsYesNo

Source: Research of the top 10 UK motor insurers' policy wordings conducted by Car Care Plan in September 2024.

Had an accident?
Call CHERY
first on 0344 815 8485 or
scan the QR code to start your claim.

Save the number just in case and request a free wallet card at www.callCHERYfirst.co.uk

Chery Accident Assistance QR code
Chery genuine parts

Chery genuine parts

Chery approved bodyshops

Chery approved bodyshops

Chery warranty and safety rating preserved

Chery warranty and safety rating preserved

A complimentary £350 excess return voucher on us

  • Save up to £350 on excess costs.
  • We’ll give you a complimentary one-year Excess Return voucher when you buy a new or used CHERY or you service your CHERY through an approved retailer. The voucher reimburses up to £350 of the excess you have to pay under a motor insurance claim, whether you insure with us or not.
  • For example, if your total excess is £400, you would pay this to your insurer, then we would refund you £350 after your claim is settled. If your total excess is £150, then we would refund you £150.

1. Notify Chery

Call us first on 0344 815 8485

2. Approved repair

Your car is fixed at a Chery Approved Bodyshop

3. We refund you

Up to £350 of your excess is paid back after settlement

Find a retailer

Terms and conditions apply1.

Chery vehicle for excess return voucher section
CONTACT US

CONTACT US

by phone or post.

1The Chery Accident Assistance service is available in the UK when you call CHERY Accident Assistance first on 0344 815 8485 following a vehicle accident, before you call your insurer, and providing that we handle your claim on your behalf with your insurer and manage your repair through a CHERY Approved Repair Centre. In some instances where your insurer may not let us report the claim to them on your behalf, we will ask you to report to them advising that you are using our CHERY Accident Assistance service with an CHERY Approved Repair Centre. Accident recovery is provided for unroadworthy vehicles when you call CHERY Accident Assistance first and we handle your insurance claim on your behalf. If you cancel the recovery of your vehicle, you will be liable for any cancellation charges incurred, or if your insurer rejects your claim you will be liable for any recovery costs incurred. For full Accident Assistance terms and conditions click here.

2Excess Return Voucher terms and conditions apply - click here.

CHERY Accident Assistance services are provided by Car Care Plan Limited, which is registered in England, Company No. 850195 at Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG. To understand how we may process your information read our Fair Use Notice at www.cherycarinsurance.co.uk/fairusenotice.

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Chery Accident Assistance. Call us first after an accident | Chery